Administrative Billing

The EIU Telecommunications office provides unique voice and data services targeted to meet the work needs of our Faculty and Staff members.  Check out our web site to learn  what features and services are available to Staff and Faculty members.  Discover how to utilize features like call forwarding and voice mail.  Learn about the services, like paging and cellular, that are unique to our administrative customers.

The Office of Telecommunications is committed to providing quality customer service to all our University Customers.  Feel free to call us if have additional questions.

View and print your department phone bills.

The Telecommunications Office has implemented a portal to allow administrative departments to view and print their phone bills from an on-line web access system. Our new system is accessable at https://www.telebill.eiu.edu/pinnacle/dept.html. Fiscal agents and/or designees may view and print their department phone bills only after contacting the Telecommunications Office at 581-5951. This is a restricted website. Your user name and password are as follows.

User name - first initial, last name
Password - e-mail address

Administrative Billing

As the campus' phone service provider, the EIU Telecommunications office issues a monthly bill to administrative offices.  Charges that may appear on the bill will include either Non-Recurring (one time only) and/or Recurring Charges. Interested in knowing the actual amount of potential charges on your bill??  Click on the following hyperlinks to obtain a listing of billed charges.

Non-Recurring Charges

  • Adding new calling features
  • Moving an existing line or Installing a new line
  • Equipment items purchased
  • Long distance calls from the previous month

Recurring Charges

  • Monthly line access
  • Monthly Instrument Charge
  • Voice mail.
View and print your department phone bills.

The Telecommunications Office has implemented a portal to allow administrative departments to view and print their phone bills from an on-line web access system. Our new system is accessable at https://www.telebill.eiu.edu/pinnacle/dept.html. Fiscal agents and/or designees may view and print their department phone bills only after contacting the Telecommunications Office at 581-5951. This is a restricted website. Your user name and password are as follows.

User name - first initial, last name
Password - e-mail address
Non-Recurring Charges
DESCRIPTION
CHARGE
Installation - new phone line

$120 per line
Line Move

$70 per line
Adding New Phone Features
$5 per line
Equipment Upgrade

$55 per line

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EQUIPMENT FOR SALE OR RENT
DESCRIPTION
ONE-TIME CHARGE
Cords
$ 8.00
Couplers
$ 4.95
Shoulder Rest
$ 7.00
Speaker Phone
$10.00 per day
Conference Phone
$15.00 per day

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Recurring Charges

PHONE

DESCRIPTION
MONTHLY  CHARGES
M9110 SINGLE LINE (used for unattended areas)
$     3.80
M8009 SINGLE LINE
$     4.70
M9316 SINGLE LINE W/SPEAKER
$     6.20
M5008 MULTI-LINE SET
$     7.45
M6320 MULTI-LINE W/DISPLAY /SPEAKER
$   13.95
M622 20 KEY ADD-ON
$     8.05

VOICE MAIL
FULL TIME FACULTY
N/C
ADMINISTRATIVE
$4.45
AUTO ATTENDANT
$7.95

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